Voicemail Threats Always Generate A Quick Call Back

Like the old saying goes...

This voicemail was forwarded to us by an adjuster who works in North Florida. So far, nothing has been on the local or national news about this claimant’s issue…

Mark, this is —– —— at —— ——- that y’all come out last year and inspected underneath a lie! Taking you to the court! I want you to get back with me, I want you to finish your job. I promise to holy Jesus I’ll go nationwide on television, I’m gonna embarrass y’all so bad with your crooks and your lies! —– is sick of it, Mark, you come out here inspecting my yard under rat traps what you told me was a lie. —— you went through with it and didn’t do your job! You harass me, you’re lying to me, you harass me illegally, Mark, I’m gonna sue your job, Mark! If Ms. —- don’t call me back, I’m going to Channel 12 News, I’m broadcasting y’all across the radio. You better get back with me, cause I’m totally mad! You’re a liar, Mark, and you lied to me, you said you were gonna turn —- in, and put it on them, and put it all right, and you did not do it. Get your job done!

Some Days, I’d Be Thrilled To Just Be Called A Creep

This guy got called "Sneaky Little Creep" too after helping himself to some Hors d'oeuvres off the coffee table.

This was submitted by an adjuster from South Florida

I was called a “sneaky little creep” after an insured got angry that I had brought in our company’s Special Investigative Unit to talk to him after I took his recorded statement pertaining to claim for his home being broken into. He was quite lucid during our recorded statement, which was taken in his home, which clearly had been ransacked by someone. But red flags went up after it was revealed that he had been gone from the house for ten days so he could get drug treatment, that his wife was leaving him and that the local vet was calling his home and my office asking who was going to pay for his dog that he’d left with them prior to his leaving town for rehab.

A week after I met with him at his house, he called me up angry and insisted that I tricked him into giving him a recorded statement and that he was on medicine for pancreatic cancer and not in his right mind when I met him at his home. This same insured also got angry with me several months earlier after I explained to him that I couldn’t just write him a check for damage to his vehicle, that we’d have to actually inspect his vehicle and write an estimate for the damage. He never ended up actually filing a claim for his supposed auto damage. Continue reading