I was called a “sneaky little creep” after an insured got angry that I had brought in our company’s Special Investigative Unit to talk to him after I took his recorded statement pertaining to claim for his home being broken into. He was quite lucid during our recorded statement, which was taken in his home, which clearly had been ransacked by someone. But red flags went up after it was revealed that he had been gone from the house for ten days so he could get drug treatment, that his wife was leaving him and that the local vet was calling his home and my office asking who was going to pay for his dog that he’d left with them prior to his leaving town for rehab.
A week after I met with him at his house, he called me up angry and insisted that I tricked him into giving him a recorded statement and that he was on medicine for pancreatic cancer and not in his right mind when I met him at his home. This same insured also got angry with me several months earlier after I explained to him that I couldn’t just write him a check for damage to his vehicle, that we’d have to actually inspect his vehicle and write an estimate for the damage. He never ended up actually filing a claim for his supposed auto damage.
He told me after he called me a sneaky little creep that he’d talk to his lawyer and see if he would be actually compelled to provide us with an examination under oath regarding his theft claim. When I finally spoke to his lawyer the next day, he turned out to be the insured’s real estate lawyer, and admitted this matter was outside of his area of specialty.
A few weeks later, at the recommendation of a different lawyer, the insured withdrew his claim.
This was 10 years ago. I never found out what happened to the dog, but last I heard, the insured is still around.